Babylon Health provided GP appointments on demand and was at the forefront of using A.I. in products for medical assistance.
I lead product design for the doctor experience - Working with clinicians and data scientists to create revolutionary A.I. products. I was also highly involved across the consumer facing products (Web, iOS and Android).
Babylon’s main products were an A.I. Chatbot experience and video doctor appointments.
iOS App - Chatbot, GP Booking, Pharmacy Delivery
Enhancing a doctors workflow with A.I.
A big challenge for the doctor experience was to provide the best patient information and automation of admin tasks. Presenting doctors with A.I. summaries and suggestions gathered from the patient and also allowing them to feedback and improve the accuracy of the A.I.
Designing with A.I.
A pre-consultation chatbot collects data on symptoms t predict diagnosis. If the doctor chooses to use the suggested diagnosis the A.I. is trained that the prediction was accurate.
Handling video and audio connection
Patient history